Terms & Conditions

Last Updated: June 2026

Welcome to Pratham Cancer Hospital. By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or any online services provided through it.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and any other policies published on this website. If you do not agree with any part of these terms, please discontinue use of the website immediately.

2. Purpose of Website

The content available on this website is intended solely for informational and educational purposes. The website is designed to provide information about Pratham Cancer Hospital, its medical services, healthcare facilities, doctors, cancer treatment options, patient care programs, and related healthcare resources.

Information published on this website should not be interpreted as medical advice, diagnosis, treatment recommendations, or a substitute for professional healthcare consultation.

3. Medical Disclaimer

The medical information available on this website is provided for general awareness and educational purposes only. While we strive to ensure that information is accurate and up to date, Pratham Cancer Hospital does not guarantee the completeness, accuracy, or reliability of any medical content.

Patients should always seek professional medical advice from qualified healthcare providers regarding diagnosis, treatment, medication, or healthcare decisions. Never ignore professional medical advice based on information obtained from this website.

4. Emergency Medical Situations

This website is not intended for emergency medical assistance.

If you are experiencing a medical emergency, please immediately contact emergency services, visit the nearest emergency department, or seek urgent medical care. Do not rely on website communication, emails, contact forms, or online appointment requests during emergencies.

5. Appointment Requests and Online Services

Any appointment request submitted through our website is considered a request only and does not guarantee confirmation.

Appointments remain subject to:

Doctor availability
Department schedules
Medical requirements
Hospital operational considerations

Pratham Cancer Hospital reserves the right to reschedule, postpone, or cancel appointments when necessary. Appointment timings provided online are approximate and may vary based on clinical requirements and patient care priorities.

6. User Responsibilities

By using this website, you agree to:

Provide accurate and truthful information.
Use the website only for lawful purposes.
Not attempt unauthorized access to hospital systems.
Not upload harmful software, viruses, malware, or malicious code.
Not misuse contact forms, appointment systems, or communication channels.
Not interfere with website functionality or security.

Any misuse may result in restriction or termination of access.

7. Privacy and Data Protection

Pratham Cancer Hospital values patient privacy and confidentiality.

Information submitted through appointment forms, inquiry forms, contact forms, or other website features may include personal information such as:

Name
Contact details
Medical concerns
Appointment preferences

Such information may be collected, processed, stored, and used solely for healthcare services, patient communication, operational management, legal compliance, and quality improvement purposes. We implement reasonable safeguards to protect personal information; however, no online system can guarantee absolute security.

8. Communication Consent

By submitting your contact details, you authorize Pratham Cancer Hospital to communicate with you through:

Phone calls
SMS
WhatsApp messages
Email
Other electronic communication methods

These communications may include:

Appointment confirmations
Treatment-related information
Follow-up reminders
Healthcare updates
Patient support services

You may opt out of non-essential communications where applicable.

9. Intellectual Property Rights

All website content, including but not limited to:

Text
Graphics
Logos
Images
Videos
Documents
Website design
Branding elements

is the exclusive property of Pratham Cancer Hospital unless otherwise stated.

No content may be copied, reproduced, distributed, modified, published, transmitted, or commercially exploited without prior written permission from Pratham Cancer Hospital.

10. Third-Party Links

This website may contain links to third-party websites for user convenience and informational purposes.

Pratham Cancer Hospital does not endorse, control, or guarantee the accuracy, security, or content of external websites and shall not be responsible for any damages or losses arising from their use. Users access third-party websites at their own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Pratham Cancer Hospital shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages resulting from:

Website use or inability to use the website
Reliance on website information
Technical interruptions
Website errors or omissions
Unauthorized access to information
External website links
System failures or cyber incidents

Users access and use the website entirely at their own risk.

12. Website Availability

Pratham Cancer Hospital strives to maintain uninterrupted website access; however, we do not guarantee continuous availability.

The hospital reserves the right to:

Modify website content
Update services
Restrict access
Suspend operations temporarily
Discontinue website features

without prior notice.

13. Online Payments (If Applicable)

If online payment facilities are available through the website:

Payments may be processed through authorized third-party payment gateways.
Users agree to comply with the terms and policies of the payment provider.
Refunds, if applicable, shall be processed according to hospital policies.
Pratham Cancer Hospital shall not be liable for payment gateway failures, banking errors, or transaction interruptions beyond its control.

14. Changes to Terms & Conditions

Pratham Cancer Hospital reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms. Users are encouraged to review this page periodically.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the location of Pratham Cancer Hospital.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Pratham Cancer Hospital ( A Unit of Pratham Hospital Pvt. Ltd.)

Email: prathamhospitalbgs@gmail.com
Phone: +91 734 999 5555
Website: www.prathamhospital.com

By continuing to use this website, you acknowledge and agree to these Terms & Conditions in their entirety.